Automotive Diagnostic Technician (Dexter, MI)
Company: The Boyd Group
Location: Dexter
Posted on: October 26, 2024
Job Description:
Company: Mobile Auto SolutionsResponsibilities & Duties:
- Provide information and direction on vehicle diagnostics and
technical solutions to internal customers via telephone and
supported equipment
- Carry out duties in Ann Arbor, MI and remotely connect to
vehicles to complete diagnostic scans and calibrations
- Document all customer interactions in database
- Work within groups of technicians and software development
teams to improve products and services
- Maximize first time resolution of customer queries
- Provide training support and basic technical support to
customers and employees as required
- Other duties as requested
- Work week is Monday-Friday, position hours are 8am - 5pm
- This is a non-exempt position with no supervisory
responsibilities Qualifications :
- High School diploma or GED required
- Automotive Repair experience/education required
- Proficiency in Microsoft Office or Google Workspace
required
- Superior customer service skills required
- Strong problem-solving capabilities required
- Ability to communicate effectively both verbally and in writing
with customers required
- Ability to multi-task required
- Embrace a team atmosphere and winning culture Preferred
Qualifications:
- OE/Dealer level diagnostic and programming experience a
plus
- Familiarity with pre/post scanning of automobiles; ADAS/OEM
Scan tool experience is preferred
- 1 to 3 years' experience as an automobile technician
- ASE L1 certification is a plus (ASE Certification(s), I-Car,
MECP and ALLDATA)
- Familiarity with CCC One platform
- Collision automotive experience
- Bilingual in Spanish or Spanish speaking ability a plus
Benefits That Drive Your Success MAS offers comprehensive benefits
you expect from an industry leader, including:
- Competitive Pay Plans
- Medical, Prescription Drug, Dental & Vision Insurance effective
your first day
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Paid Vacation & Holidays
- Continuing Education Opportunities MAS is proud to be an equal
opportunity employer committed to an inclusive and diverse
workplace. All qualified candidates will receive consideration for
employment, regardless of race, color, religion, sex, sexual
orientation, gender identity, national origin, protected veteran
status, disability, age, pregnancy, genetic information, creed,
marital status, or any other consideration, prohibited by law or by
contract.
Keywords: The Boyd Group, Elyria , Automotive Diagnostic Technician (Dexter, MI), Engineering , Dexter, Ohio
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