Chief Impact Officer
Company: Otterbein University
Location: Cleveland
Posted on: October 16, 2024
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Job Description:
An established leader in the Northeast Ohio civic landscape,
College Now has been changing the lives of students in our region
since 1967. We do this by providing college and career access
advising, financial aid counseling, and scholarship and retention
services to students from middle school through adulthood with a
special focus on supporting those from low-income backgrounds and
first-generation college students.
When you work for College Now, you are part of an innovative and
visionary team, committed to College Now's mission, vision, and
values as we are committed to creating a collaborative, inclusive
workplace for team members. Offering superior benefits, ample
opportunities for professional growth and development, and the
chance to make an impact on the community, College Now is where
careers are made and grown.
Position title: Chief Impact Officer (CIO)
Status:Full-time, Exempt
Standard Hours: Monday - Friday, 8:00 am - 5:00 pm
Location: Hybrid; generally, 3 days in office per week and 2 days
remote per week. This may change based on business needs.
Reports To: Chief Executive Officer
Overview:
Leading a newly created Center of Excellence (CoE), the Chief
Impact Officer (CIO) willcollaborate with internal and external
leaders to support program design, implementation and evaluation.
Leading a staff of four, the CIO will provide leadership,
integration of best practices as well as project, program, and
portfolio management support.
The CIO will be a subject matter expert in higher education access
and success- a visionary leader responsible for driving excellence
and innovation within our programs and services, particularly
focusing on addressing the evolving landscape of post-secondary
education, gaps in access, persistence, retention, and completion
rates. The CIO will report to the CEO and serve on the Executive
Leadership team.
Essential Functions:
Best Practices and Innovation: Identify and support the integration
of best practices in college access and success programs and
services.
Research and design innovative program pilots and strategies to
address barriers and improve outcomes for underrepresented
students.
Strategic Leadership: Design, develop, and implement strategic
initiatives to enhance access, retention, and completion rates for
various stakeholders and beneficiaries.
Guide program direction and innovation, ensuring alignment with
organizational goals and emerging trends.
Lead and manage staff responsible for executing projects and
initiatives of the COE.
Program Management and Compliance: Support program implementation
with data and information- ensuring compliance with relevant
regulations and standards.
Monitor and evaluate program effectiveness, providing regular
reports to stakeholders.
Collaboration with other Programs and Services: Work closely with
internal departments, external partners, and stakeholders to
advocate for and support effective solutions for access and
completion issues.
Foster collaborative relationships to enhance program impact and
reach.
Research and Analysis: Conduct comprehensive research on current
higher education trends, challenges, and gaps, particularly
concerning marginalized populations.
Analyze data to identify needs, track progress, and inform
strategic decisions.
Reporting and Communication: Prepare and present detailed reports
on program performance, impact, and strategic initiatives to
executive leadership and other key stakeholders.
Communicate findings and recommendations effectively to diverse
audiences.
Qualifications
Must-Have Skills:
Demonstrated expertise in addressing access and completion issues,
particularly for marginalized groups.
Strong analytical and research skills with the ability to translate
data into actionable strategies.
Excellent leadership and strategic thinking abilities.
Effective communication and interpersonal skills, with a
demonstrated ability to work collaboratively with diverse
groups.
Experience in program evaluation, reporting, and compliance.
Desired Attributes:
Passion for advancing equity and inclusion in higher education.
Innovative mindset with a commitment to continuous improvement.
Ability to navigate complex organizational dynamics and advocate
for systemic change.
Previous Work Experience:
Proven experience in higher education administration and program
management, or arelated field with at least 10 years of
experience.
Project management and supervisory experience.
Education Requirement:
Master's degree in Higher Education Administration, or a related
field. Doctorate preferred.
Disclaimer: "Nothing in this position description restricts
management's right to assign or reassign duties and
responsibilities to this job at any time."
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Keywords: Otterbein University, Elyria , Chief Impact Officer, Executive , Cleveland, Ohio
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