Chief Operating Officer
Company: Care Alliance
Location: Cleveland
Posted on: November 1, 2024
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Job Description:
Description: Care Alliance Health Center is looking to add a
dynamic, senior level leader to it's team of professional health
care executives. The Chief Operating Officer will work closely with
the CEO to implement a strategic vision of service, development and
growth.Mission Statement:Our mission is to provide high-quality,
comprehensive medical and dental care, patient advocacy and related
services to people who need them most, regardless of their ability
to pay. Caregivers demonstrate a high level of empathy, compassion
and profound respect while providing excellence of care to our
patients. They serve as advocates for all of those in our Northeast
Ohio community, especially the most vulnerable.Job Summary:The
Chief Operating Officer (COO) is an integral member of the
Executive Leadership Team and is responsible for the strategic
daily operations of the organization. The position is responsible
for the development, integration, and implementation of a broad
range of operational activities relative to the strategic direction
and positioning of the organization. The COO reports directly to
the Chief Executive Officer. The ideal candidate will have
self-assurance, confidence, and experience to see the: big picture
and purposely drive toward results.Task Responsibilities:*Includes
but are not limited to:-- Operational Policy and Implementation:
Develop and implement operational policies, procedures, and
processes to align with the strategic plans and vision set by the
CEO. Ensure successful execution of the CEO's strategy across all
levels of operations.-- Organizational Culture and Vision: Design
and oversee initiatives that promote Care Alliance's culture and
vision, ensuring alignment across all departments to maintain a
cohesive operational approach.-- Leadership in Strategic
Initiatives: Lead large-scale organizational projects and
initiatives as directed by the CEO, collaborating on the Annual
Strategic Plan and accountable for timely revisions and successful
implementation.-- Oversight of Facilities and Transportation:
Direct and oversee the Facilities and Transportation teams,
ensuring all facilities are fully operational and meet quality
standards that support patient access and satisfaction.--
Operational Efficiency and Cost Management: Develop operational
strategies to optimize high-quality, cost-effective processes, with
accountability for key performance metrics and cost control.-- Data
and Reporting: Collaborate with the CFO on data analysis and
statistical reporting requirements, ensuring accuracy and
compliance in all organizational reporting.-- Compliance and Risk
Management: Ensure all operations meet local, state, and federal
regulations, promoting risk mitigation strategies in coordination
with the Chief Medical Officer (CMO) and Director of Nursing.--
Community Representation: Act as the organization's representative
at community events, Board meetings, and other functions in the
CEO's absence, supporting positive community engagement
initiatives.-- Provider Efficiency and Clinic Operations: Partner
with the CMO, Director of Nursing, and Director of Quality to
enhance provider efficiency, address clinical issues, and
continuously improve patient access and quality of care.-- Quality
and Performance Improvement: Collaborate with the Quality Director
to identify and implement improvements in care quality and
operational performance, ensuring robust patient and staff risk
management.-- Staff Leadership and Development: Foster an inclusive
and positive work environment, provide strong day-to-day
leadership, and maintain an open-door policy for all staff. Conduct
performance appraisals and professional development for direct
reports, ensuring alignment with organizational goals.--
Relationship Management: Build and sustain collaborative
relationships with the CEO, executive team, Board, community
partners, and business associates to support Care Alliance's
mission and strategic objectives.-- Confidentiality and Compliance:
Uphold and enforce the organization's confidentiality policies,
ensuring all sensitive matters are handled in strict compliance
with regulatory and organizational standards.-- Other duties as
assignedRequirements: Minimum Education and Experience: Required:--
Master's degree in Health Administration, Business Administration,
Human Services, or related discipline.-- Minimum of five (5) to ten
(10) plus years of progressively responsible management experience
in health care or human service-related organizations. -- Minimum
of 3 years FQHC leadership experience-- Strong written and verbal
communication skills, confident public speaker, with the ability to
represent the organization at events or with the media.-- Ability
to successfully lead, guide and direct a team of professional
staff-- Ability to thrive in a fast-paced environment on multiple
projects in an enterprising atmosphere that requires passion,
vision, resourcefulness, flexibility, tenacity and patience. We
require all applicants to complete the Culture Index(TM) Survey so
we can see how it may apply to your work related needs as well as
our company requirements. Please be informed that Culture Index
is:A survey, not a test. There is no passing or failing.There is no
such thing as a perfect result.It only takes 5-10 minutes to
completehttps://go.cultureindex.com/p/qCfwlJM88trvZ6Gipf3PI716f11306356-25660-35934662
Keywords: Care Alliance, Elyria , Chief Operating Officer, Executive , Cleveland, Ohio
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