LEAD CLIENT SERVICE REPRESENTATIVE
Company: Old Fort Banking Co
Location: Fremont
Posted on: October 30, 2024
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Job Description:
The Old Fort Banking Company is an employee-owned and operated
financial institution, and a privately held subsidiary of Gillmor
Financial Services, Inc. Established in 1916, the
bank is headquartered in Tiffin, Ohio. Old Fort Bank is known for
our strong relationships with our clients and communities we serve.
We have:
As a community-first bank, Old Fort Banking Company is proud to be
a resource for local groups, organizations, and businesses. From
charitable donations to sponsorships and involvement at local
events, we take the time to help our communities thrive. Because
when they succeed, we all do. It's about more than banking to us -
it's about improving the places we call home.
We have established ourselves as a high performing community bank,
measured in terms of our reputation for extraordinary client
service, our ability to attract and retain the best and brightest
people, and for the superior financial results we produce.
Client Focused
At OFBC we are focused on our client relationships. As a Lead CSR,
you report to the Financial Center Manager and are the initial
contact for our clients. You are client focused, ensuring all
visitors feel welcome the moment they walk in the door by helping
clients with all their retail and commercial banking transactions.
You are responsible for accurately handling all banking needs of
our clients, including deposits, withdrawals, cashier's checks, and
foreign exchange. In addition, Lead CSR's, through their
conversations with the clients, listen to uncover financial needs
and transition clients to a banker to further assist, you act as a
resource in identifying and resolving client servicing issues
through strong client relationship skills.
Requirements
Your Role
Keywords: Old Fort Banking Co, Elyria , LEAD CLIENT SERVICE REPRESENTATIVE, Sales , Fremont, Ohio
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